Common Questions

I understand that there have been some changes to Welcome Car Finance, how does this affect my loan?

Despite a successful 2009, Cattles PLC (parent company of Welcome Car Finance) have decided to close it’s car retail operation.

For existing Welcome Car Finance customers it’s business as usual.

Any questions regarding your finance agreement please contact your

local Welcome Finance branch

Any questions regarding your Welcome Car Finance car or warranties

please call: 0845 658 0890 for after sales support.


Can I make repayments on my Welcome Car Finance account at my local Welcome Finance branch?

Yes. Welcome Car Finance customers are able to make repayments on their loan by visiting their local Welcome Finance branch.


Where is my nearest Welcome Finance branch?

Click here for details of your local Welcome Finance branch.


I’m moving home, what do I need to do?

You should let us know as soon as you know you are moving house.

You can do this by calling customer services on 0845 456 4877


My bank details have changed, what do I need to do?

If your bank details have changed you should contact us as soon as possible. You should continue to make payments via your existing direct debit until we have confirmed that we have updated your details.

19.9% APR
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Welcome Car - for bad credit car finance and car loans. Welcome Car Finance is a trading name of Welcome Financial Services Limited. Registered in England No. 133540, Kingston House, Centre 27 Business Park, Woodhead Road, Birstall, Batley WF17 9TD. Licenced credit brokers. Offers and credit only open to applicants over 21 who are approved by Welcome Car Finance. Calls may be recorded for training purposes. *Part-exchange will only be offered on completion of car sale.